Fight back against the Trump Administration’s attacks on student debtors by calling for an immediate pause on federal student loan payments and interest. 

Three years on from the pandemic-era pause on student loan payments, the student loan system is even more broken than before. The federal government’s many administrative failures have caused real, immediate, and irreparable harm to millions of student debtors.

  • Debtors are receiving conflicting deadlines with severe consequences. Between loan servicers, StudentAid.gov, and the Department of Education, debtors are being pressured to switch out of the affordable SAVE plan to more expensive repayment options before they are legally required to do so. Switching to another repayment plan could double or even triple debtors’ monthly payments.
  • Loan servicers can’t transfer accounts without making basic errors. The CFPB has found 1 of every 5 accounts transferred between servicers has missing or inaccurate payment histories, incorrect billing statements, and even lost progress towards debt cancellation. Millions of debtors cannot access accurate payment histories, delaying their progress towards loan cancellation under PSLF and IDR programs. 
  • The gutted Department of Education can barely keep up. After firing more than half their staff last year, Dept. Ed has failed to respond to thousands of complaints submitted by debtors to the Office of Federal Student Aid (FSA). Meanwhile, more than 530,000 debtors who applied for a new income-driven repayment plan are still waiting to be enrolled.
  • The rules keep changing — leaving debtors behind. Dept. ED is asking debtors to consider unstandardized repayment plans without clarifying eligibility, ability to enroll, and payment amounts. Under the OBBBA, affordable plans like PAYE and REPAYE should be available to debtors through July 2028, but servicers are currently preventing debtors from enrolling in these plans. 

For these reasons and many more, we are calling on the Trump administration to take the following actions: 

  • Pause all monthly federal student loan payments until debtors have access to complete, timely, and accurate information about their repayment options. 
  • Protect debtors during the payment pause by counting months towards debt cancellation and setting the interest rate on federal student loans to 0%. 

We don’t need another bill, we need relief — from impossible monthly bills, ballooning balances, and a repayment system in constant flux. We need a payment pause NOW.

Call Your Members of Congress

We encourage you to call your Senators and Congressional Representatives to ask them what they are doing about the student loan dysfunction that we are experiencing and demand a payment pause.

Use this database to look up your Members of Congress and their contact information. 

Use this Sample Call Script to call your Members of Congress.

Use this form to email your Members of Congress and ask them to support a payment pause.

Check out our survey results (sortable by State and Congressional District) and share with your representatives to show them how bad the situation really is.

Take Action

Sign our petition and share it with your friends and family. 

Tell your SAVE story! Help us gather more information on how the transition off of SAVE is impacting student debtors like you by filling out our SAVE student debt survey

Tell us about the problems you’re having with your servicer: For example, did you receive a false delinquency notification from MOHELA? Tell us more by filling out our MOHELA false delinquency notification survey

Help us get support from other organizations: Are you part of an organization that supports pausing student debt? Encourage them to join our demand by signing onto our payment pause letter.

Learn More

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